A five-star review builds trust. Twenty seconds of a real customer's face saying "these people are great" builds it faster — and almost none of your competitors have it. VouchTrack asks your happiest customers for a short video, collects it straight from their phone, and puts it to work.
A video request goes out by text or email to customers who just had a great experience. They tap the link and record right from their phone — no app to download, no account to create.
Every video is collected first-party and clearly badged as verified. It appears alongside your written reviews in your website widgets — a face and a voice next to the stars.
Each video doubles as social content for Facebook and Instagram — the kind of authentic post that stops the scroll, made entirely by your customers.
If your work is visual — a fresh cut, a set of nails, a spotless detail, a smile after the dentist — video is the most honest advertising there is. A stranger reading "great salon!" nods along. A stranger watching a delighted customer show off the result books an appointment.
And here's the quiet advantage: almost no local business does this, because asking feels awkward and collecting is clumsy. VouchTrack makes the ask for you and makes recording effortless — so the awkward part disappears and only the asset remains.
"We loved having you in today! Would you record a quick 20-second video about your visit? Tap here — it's easier than typing: [link]"
One tap opens their camera. They talk for twenty seconds, hit send, done. No app, no login, no typing. Sent from your business name, in your voice | VouchTrack is never mentioned.
Honest expectations: not every customer will record a video — and that's fine. This isn't a volume game like written reviews. A handful of genuine, verified customer videos on your website and social feed is a marketing asset most competitors simply don't have, and each one keeps working for years.
We suggest who to ask (your five-star reviewers and regulars are the natural yes), handle the asking, and curate what goes live — you approve everything before it appears anywhere.
Video testimonials — collection, verification, display, and social content — are part of the Pro plan. Every plan builds the written review profile; Pro adds the faces and voices on top.
Written first-party testimonials are collected and displayed on every plan.
Some will — and some is all you need. The ask goes to the customers most likely to say yes (your five-star reviewers and regulars), and recording takes twenty seconds on the phone already in their hand. Even a few genuine videos put you ahead of nearly every competitor in town.
On your website, in the same widgets that display your written reviews — clearly badged as verified customer testimonials — and as ready-to-post content for your Facebook and Instagram. You approve every video before it appears anywhere.
Nothing goes live without your approval. Every video lands in your dashboard first; you (or we, on your instruction) choose what gets published. Curation is part of the service.
An assistant cannot watch your testimonial, but it can read the page it sits on and the review attached to it. Video does the persuading once someone has found you, and the written record is what gets you found in the first place.
How AI visibility works → or get a free report on where you stand
Book a free 15-minute demo and we'll show you exactly how the video ask works — and how the finished testimonials look on a site like yours.
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