A five-star review builds trust. Twenty seconds of a real customer's face saying "these people are great" builds it faster — and almost none of your competitors have it. VouchTrack asks your happiest customers for a short video, collects it straight from their phone, and puts it to work.
A video request goes out by text or email to customers who just had a great experience. They tap the link and record right from their phone — no app to download, no account to create.
Every video is collected first-party and clearly badged as verified. It appears alongside your written reviews in your website widgets — a face and a voice next to the stars.
Each video doubles as social content for Facebook and Instagram — the kind of authentic post that stops the scroll, made entirely by your customers.
If your work is visual — a fresh cut, a set of nails, a spotless detail, a smile after the dentist — video is the most honest advertising there is. A stranger reading "great salon!" nods along. A stranger watching a delighted customer show off the result books an appointment.
And here's the quiet advantage: almost no local business does this, because asking feels awkward and collecting is clumsy. VouchTrack makes the ask for you and makes recording effortless — so the awkward part disappears and only the asset remains.
"We loved having you in today! Would you record a quick 20-second video about your visit? Tap here — it's easier than typing: [link]"
One tap opens their camera. They talk for twenty seconds, hit send, done. No app, no login, no typing. Sent from your business name, in your voice — VouchTrack is never mentioned.
Honest expectations: not every customer will record a video — and that's fine. This isn't a volume game like written reviews. A handful of genuine, verified customer videos on your website and social feed is a marketing asset most competitors simply don't have, and each one keeps working for years.
We suggest who to ask (your five-star reviewers and regulars are the natural yes), handle the asking, and curate what goes live — you approve everything before it appears anywhere.
Video testimonials — collection, verification, display, and social content — are part of the Pro plan. Every plan builds the written review profile; Pro adds the faces and voices on top.
Written first-party testimonials are collected and displayed on every plan.
Some will — and some is all you need. The ask goes to the customers most likely to say yes (your five-star reviewers and regulars), and recording takes twenty seconds on the phone already in their hand. Even a few genuine videos put you ahead of nearly every competitor in town.
On your website, in the same widgets that display your written reviews — clearly badged as verified customer testimonials — and as ready-to-post content for your Facebook and Instagram. You approve every video before it appears anywhere.
Nothing goes live without your approval. Every video lands in your dashboard first; you (or we, on your instruction) choose what gets published. Curation is part of the service.
Book a free 15-minute demo and we'll show you exactly how the video ask works — and how the finished testimonials look on a site like yours.
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