Most happy customers will leave a review — if someone asks. The problem is that asking depends on you or your staff remembering on a busy day. VouchTrack asks every customer automatically, at the moment they're happiest, by text, email, or a QR code at your counter.
A review request that lands two weeks later gets ignored. One that lands while your customer is still admiring the haircut, or driving a car that finally sounds right, gets answered. VouchTrack times every request to your business — shortly after checkout, after the invoice, or after the appointment closes in your booking system.
If a customer doesn't respond, one gentle reminder follows a few days later. Never more. Nobody gets nagged in your name.
Sent from your business name, written in your voice. One tap opens the review box directly — our mobile links skip the login wall that kills most review attempts. Your customers never see VouchTrack mentioned anywhere.
The workhorse. Texts get opened within minutes, and a review link by text converts better than anything else. Every plan includes a monthly allowance.
A friendly follow-up with your logo and a one-click button. Great as a first ask for businesses that collect emails, or as the gentle reminder after a text.
A stand for your front counter or a card in the bag. Walk-ins and cash customers scan, tap, review — done before they reach the parking lot.
Plenty of happy customers tap your review link, stare at the empty box... and close it. Not because they're unhappy — because writing is work. On the Pro plan, an AI assistant inside the feedback form helps them put the experience into their own words: they pick what they loved, the assistant drafts it, they edit and post. Same genuine customer, same real opinion — just without the blank-page problem.
Pro also adds video review requests — for the customers whose face says it better than their typing ever could.
Every abandoned review box is a five-star that never happened. Removing the effort of writing is the single easiest way to turn more of your requests into posted reviews — and every review stays the customer's own words, approved by them before it goes anywhere.
No fake reviews, ever. The assistant helps real customers express a real opinion — it never invents one.
If your booking system, point of sale, or invoicing tool can send an email, VouchTrack can trigger review requests from it — no technical setup on your side. We connect to hundreds of everyday tools, and for everything else there's the simplest fallback in the world: a customer list.
On one call we learn how your business runs, write your message templates in your voice, and wire everything to your existing tools. You approve the wording once — then it runs forever.
Requests only ever go to your own customers, using compliant, opt-out-friendly templates we maintain for you.
Almost certainly. If your system can send an email — a receipt, an invoice, an appointment confirmation — we can trigger review requests from it automatically. On your setup call we'll connect it for you; you don't touch anything.
Yes, done right. Requests go only to your own customers — people who gave your business their number — using templates with proper identification and easy opt-out. We set all of that up as part of onboarding so it's handled correctly from day one.
Completely. We draft templates in your voice on the setup call, you approve them, and nothing changes without your say-so. Requests come from your business name — customers never see VouchTrack.
Book a free 15-minute demo and we'll send you a sample request on the spot — you'll see exactly what your customers would see.
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